Coinexchange.io delivers exchange service for digital coins. It does not accept real money and focused on conversion of virtual money only. The customers are not be able to exchange their euros or dollars to crypto. It is coin-to-coin exchange, where only alternative money is exchanged. If you need conversion with real money, you should apply to other platforms.
It’s a pity we can’t say anything about the founders of the platform since we have no information on the subject. The site does not share any data concerning the company that stands behind it. Does that mean that Coinexchange.io is scam? Does it say about Coinexchange.io invalid credentials? There is no answer to this question but lack is transparency is always suspicious. And every time the site of Coinexchange.io is down, the customers feel tension thinking about the worst. We don’t think it’s right to make people trust you without description of the company founder or its background. The page about the company just informs of the goals of Coinexchange io ICO, which is not even regulated by some bodies and legal entities. The platform does not require verification. Usually, there are different levels of verification you should pass through to be able to trade without limitations. There is nothing of the kind here. All you need to provide is your real email address. You should get verification link to prove it belongs to you.
Still we are interested to see the features available on the site. It tries to protect its users with 2-factor verification. It means that you can trade at anonymous resource with well-protected accounts. Do not neglect the feature if you decide to try the marketplace.
The customers are asked to report on all bugs if they encounter any. There is even special button for it on the page and promise of reward in case something serious is discovered by the person. Such things help to reduce costs on maintenance and customers are very helpful in this case. As a result, the owners get a bug-free site at cheaper cost than usual. Supporting API, Coinexchange.io attracts more users who are looking for API trading. The feature is definitely worth checking out.
Coinexchange.io listing is extensive and includes such coins as Bitcoins, Ethereum, Doge, Litecoin etc. There are so many alternative currencies to select from. The list is so long that feature to hide the column was added to functionality. Additionally, there is opportunity to filter the coins by such parameters as name, price, volume and other things.
The interface of the platform is intuitive or self-explanatory. Everything is clear without clarification. However, if you need to figure out something, contact the support team. It is important to have clear understanding how everything works before you buy at Coinexchange.io. The exchange employs the ticketing system for such goals. Contact page does not provide the phone number or some live chat for support. Each customer should create special account to contact the service which is accessed on a separate page and it is rather unusual for services of this kind. If you do not want to bother customer team, look through the Knowledgebase available on the web page where basic questions are answered. What if there is an answer to your question there? It contains info on withdrawals, security issues and other important things. FAQ will help you to get answers immediately without delay.
The fee at Coinexchange.io is 0.15% for purchase and sale. It does not cost anything to deposit funds but it goes through several confirmations. However, the request requires fee. The amount and the number of confirmations depend upon the coin.
You can check out the withdrawal fees on the site of the platform.
As you see, Coinexchange.io has its pros and cons. This is the site that does not intrude on your privacy and many crypto lovers highly appreciate this. Therefore the trading platform is so popular among users. On the other hand, the person can’t feel fully protected at unregulated exchange. This fact is scary for many. The platform would acquire bigger customer base with more transparent data revealing the details of the company or personalities standing behind it. On the other hand, this can be just a way to protect the enterprise from the state. Let us remember a popular exchange from Pakistan Urdubit that was closed by the state. As long as the status of crypto venues is not clear in many countries, there is always risk to lose your enterprise. Some owners of trading platforms prefer to work in the shadow and feel more protected in this way.
If you do not like it, you can apply to other crypto exchanges. If you do not need so many altcoins it can be Bitmaszyna, or LEOxChange. Such exchanges as Coingi and Bitsaa are also worth trying.